Terms of Use

Effective Date: November 28, 2024

Last Updated: November 28, 2024

Welcome to Remedy ("we," "our," or "us"). These Terms of Use ("Terms") govern your access to and use of our website, mobile application, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

1. Acceptance of Terms

By accessing or using the Services, you agree to comply with and be legally bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Services.

2. Eligibility

You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you meet this eligibility requirement.

3. Description of Services

Remedy provides services to collect information about you and dispute medical bills on your behalf. Our Services include:

Medical Bill Dispute: Assisting in the negotiation and resolution of medical billing issues.
Information Collection: Gathering necessary personal, financial, and medical information to facilitate disputes.
Customer Support: Providing assistance and support related to your disputes and account management.

4. Account Registration

To access certain features of the Services, you may be required to create an account. You agree to:

Provide accurate, current, and complete information during registration.
Maintain and promptly update your account information to keep it accurate.
Maintain the confidentiality of your account credentials.
Notify us immediately of any unauthorized use of your account.

5. User Responsibilities

You agree to use the Services only for purposes that are permitted by these Terms and in accordance with all applicable laws and regulations. Specifically, you agree that you will not:

Use the Services for any illegal or unauthorized purpose.
Attempt to gain unauthorized access to the Services, other user accounts, or computer systems.
Interfere with or disrupt the integrity or performance of the Services.
Upload, post, or transmit any harmful or malicious content.

6. Prohibited Activities

The following activities are prohibited:

Misrepresentation: Providing false or misleading information.
Data Mining: Collecting or harvesting any data from the Services.
Intellectual Property Infringement: Violating the intellectual property rights of others.
Harassment: Engaging in abusive or threatening behavior towards others.

7. Intellectual Property

All content, trademarks, and data on the Services, including but not limited to text, graphics, logos, and software, are the property of Remedy or its licensors and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Services for your personal, non-commercial use.

8. Termination

We may suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will cease immediately.

9. Disclaimers

No Warranty: The Services are provided "as is" and "as available" without any warranties of any kind, either express or implied.
No Guarantee of Results: While we strive to provide effective dispute services, we do not guarantee specific outcomes.

10. Limitation of Liability

To the fullest extent permitted by law, Remedy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your use of the Services.

11. Indemnification

You agree to indemnify, defend, and hold harmless Remedy, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the [Your State/Country], without regard to its conflict of law principles. You agree to submit to the personal jurisdiction of the courts located within [Your State/Country] for the resolution of any disputes arising out of or relating to these Terms or the Services.

13. Changes to Terms

We may modify or update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website and updating the "Effective Date" at the top. Your continued use of the Services after any changes constitutes your acceptance of the new Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in full force and effect.

15. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Remedy regarding your use of the Services and supersede all prior agreements and understandings, whether written or oral.

16. Contact Us

If you have any questions, concerns, or requests regarding these Terms, please contact us at:

Remedy
Adam Novak Email: hello@remedymybill.com
Phone: (615) 975-4270

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. If you do not agree with these Terms, please do not use our Services.